Refund policy

Custom Orders – Final Sale
Because all of our products are custom-made to order, we are unable to accept returns or exchanges for change of mind. All sales are final.
If you notice a mistake in your order, please contact us as soon as possible at the3dprintteam@gmail.com . If your order hasn’t gone into production yet, we’ll do our best to help.

Faulty or Damaged Items
If you receive an item that is faulty or damaged, please contact us immediately at the3dprintteam@gmail.com with the following details:

• Your order number

• A description of the issue

• A photo of the item, if possible

Once we’ve assessed the issue, and if the item is confirmed to be faulty, we’ll arrange a replacement or full refund.

If you have any questions, feel free to reach out to us anytime at the3dprintteam@gmail.com .